Event Details


08/03/2018 at 7.30am for 8.00am to 9.15am


Chartered Accountants House


Pension Scheme Representatives: Free of Charge

Sponsored By



Understanding Behavioural Bias to Improve Scheme Effectiveness

Making a decision - any decision - can be hard, and making the right decision can be even harder. But, with the facts, expertise, and experience at our fingertips, we’re in a good position - right?

Maybe not. Trustee boards are faced with multiple ideas competing for investment, and once these decisions have been made, multiple tasks competing to be implemented first.

So, when it comes to informed decision-making: where should we begin? Aon experts recently teamed up with behavioural insight agency, Behave London, to research the behavioural biases involved in trustee decision-making. 

At this breakfast event, Behave London’s founder Hannah Lewis will discuss what behavioural science is, explore why it is important, and illustrate how trustees can make better decisions for their company and members. Hannah will also be sharing the key findings from the recent trustee behavioural research.

Aon’s Susan Hoare and Betty O’Reilly will profile a typical trustee board and explain how behavioural bias is impacting trustee meetings and decision-making. These valuable insights will help you to ensure you have the right structure, processes and people involved in the running of your pension scheme, transforming biases into strong trustee effectiveness and enhancing governance, with an intelligent approach to investment and investment risk.

Attendees will be given a take-away toolkit, containing everything required to create better trustee meetings and deliver stronger long-term outcomes.

The toolkit includes:

  • Behavioural Checklists for trustees and chairing meetings
  • A Trustee Meeting Framework
  • A ‘Between Meetings’ Organiser
  • Ten Questions to Help Trustees to Challenge their Advisers handout

This event is open to trustees only in order to allow for open discussion. We look forward to welcoming you, where a continental breakfast will be served.



This seminar was allocated 1 CPD hour by the IAPF for on-going trustee training requirements. We have confirmation of 1 CPD hour from the LIA and the IOB under category 2. Pensions, Pension Trustee Practitioners (PTP) hours and category 3. Savings and Investments (LIA Ref: LIA02078_2018) & (IOB Ref:2018-0566 ). We also have confirmation from the IIPM of 1 CPD hour under categories Pensions and Savings & Investments. 



Continental and Hot Buffet Breakfast


Jerry Moriarty, CEO, IAPF


Constructing value – the case for Infrastructure Debt

Hannah Lewis, Behave London
Susan Hoare, Aon
Betty O'Reilly Aon


Panel Discussion, Audience Q&A  





click on image for biography Jerry Moriarty
click on image for biography Hannah Lewis
Behave London
click on image for biography Susan Hoare
click on image for biography Betty O'Reilly

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